Custom Loyalty &
Customer Retention Platform
Custom Website + Loyalty Rewards + CRM + POS Integration + Multi-Location Management — built for your business, owned by your business.
The difference
Why not generic loyalty software?
Generic platforms like Square Loyalty, Clover Rewards, FiveStars, TapMango, Smile.io, Loyalzoo rent you a punch card. We build you a platform.
| Feature | Generic | Ours |
|---|---|---|
| Custom Website | No | Included |
| Customer Database Ownership | No | Included |
| Multi-Location Support | No | Included |
| POS Integration | Limited | Included |
| Marketing Automation | Limited | Included |
| Custom Development | No | Included |
| White Label Options | No | Included |
| CRM Features | No | Included |
| Customer Lifetime Value Tracking | No | Included |
Compared against Square Loyalty, Clover Rewards, FiveStars, TapMango, Smile.io, Loyalzoo.
Benefits
What you'll get out of it
Increase Repeat Customers
Rewards and reactivation flows that bring buyers back automatically.
Improve Customer Retention
Spot churn early and re-engage before they're gone.
Own Your Customer Data
Your database, exportable any time. No vendor lock-in.
Centralize Operations
Customers, rewards, campaigns, and reporting in one admin.
Multi-Location Visibility
Roll up performance across every location from a single dashboard.
Better Marketing ROI
Segment, target, and measure — stop spraying generic blasts.
Pricing
Choose your plan
Setup is one-time. Monthly billing begins after your platform is delivered.
Starter
Everything a single-location business needs to start retaining customers.
Ideal for
Single-location shops, cafés, salons, and service businesses launching a loyalty program for the first time.
What you'll achieve
- Turn one-time visitors into repeat customers within 30 days
- Capture customer data you currently lose at checkout
- Send your first SMS campaign in week one
- Custom-Branded WebsiteFully designed site with your brand, copy, and imagery — built, hosted, and maintained by us.
- Domain IntegrationWe connect your existing domain or help you secure a new one, including SSL and email routing.
- Admin PortalManage customers, rewards, and campaigns from a single dashboard. No technical skills required.
- Loyalty Rewards EnginePoints, punch cards, or tiered rewards — configurable to fit how your customers actually buy.
- POS IntegrationConnects to Square, Toast, Clover, and major POS systems so loyalty is automatic at checkout.
- SMS NotificationsTransactional and promotional SMS with opt-in compliance handled. 500 messages/month included.
- Customer DatabaseCentralized profiles with purchase history, contact info, and visit frequency.
- Multi-Location ReadyAdd additional locations later without re-platforming or losing data.
- Hosting & Maintenance99.9% uptime, daily backups, security patches, and platform updates — all included.
Growth
Marketing automation and segmentation to scale retention.
Ideal for
Established businesses with a steady customer base ready to systematically grow visit frequency and average ticket size.
What you'll achieve
- Lift repeat-visit rate 20–35% within 90 days
- Recover lapsed customers automatically — no manual outreach
- Identify and reward your top 10% before competitors poach them
Everything in Starter, plus:
- Customer SegmentationAuto-group customers by spend, frequency, recency, and product mix for targeted campaigns.
- VIP TiersReward top spenders with exclusive perks and status — proven to lift annual spend 2–3x.
- Automated RewardsTrigger-based bonuses (birthdays, milestones, anniversaries) that run without manual work.
- Email CampaignsDrag-and-drop builder with templates, A/B testing, and deliverability monitoring. 10K sends/month included.
- Reactivation CampaignsAutomatic win-back flows for customers who haven't visited in 30, 60, or 90 days.
- Advanced ReportingCohort analysis, LTV, retention curves, and campaign ROI — exportable to CSV or PDF.
Pro
Full CRM, referrals, and white-label branding for multi-location operators.
Ideal for
Multi-location brands, franchises, and operators who want to own their customer data and run a sophisticated retention stack.
What you'll achieve
- Consolidate 3–5 separate marketing tools into one platform
- Turn customers into a referral channel that pays for itself
- Surface churn risk before revenue drops
Everything in Growth, plus:
- Full CRMComplete customer 360 with notes, tags, custom fields, and team collaboration tools.
- Referral ProgramConfigurable two-sided rewards, unique referral links per customer, and fraud protection.
- White-Label BrandingYour brand end-to-end — custom domain on the loyalty portal, branded emails, and no platform logos.
- API AccessREST API + webhooks to sync with your warehouse, BI tools, or in-house systems.
- Churn AnalysisPredictive risk scoring flags at-risk customers so you can intervene before they leave.
- Advanced AutomationMulti-step journeys with conditional branching across SMS, email, and in-app messages.
- Priority SupportDedicated account manager, quarterly business reviews, and 4-hour priority response SLA.
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